SAP SD & RETAIL Consultant
talha.koluk@delwork.com.tr | +905388798095
İstanbul, Türkiye
With 9 years of experience as an SAP Sales and Distribution consultant, I specialize in end-to-end sales processes including complex pricing, logistics execution, billing, and SD integrations with SAP and non-SAP systems. I have also built strong expertise in SAP IS-Retail over 6 years, covering POS integration, article master, promotions, and retail pricing concepts. I have hands-on experience delivering rollout and full-cycle S/4HANA projects as well as long-term AMS support engagements. In addition, I have implemented and supported Turkish e-solutions such as e-Invoice and e-Delivery, including XML mapping and integration scenarios.
| Company Name | Job Title | Dates (Month/Year) |
|---|---|---|
| Delwork Bilişim | SAP SD / IS-Retail Consultant | 02.2021 – Present |
| SPRO Teknoloji | SAP SD / IS-Retail Consultant | 01.2018 – 01.2021 |
| Module | Module Name | Experience | Level |
|---|---|---|---|
| SD | Sales and Distribution | 9 Years | Principal |
| RETAIL | Retail | 6 Years | Principal |
| Languages and Levels | English – C2 - Proficient |
|---|---|
| SAP Skills | ALE Authorization Concepts Batch Data Communication (BDC) SAP CRM Data Migration EDI Enhancement Framework IDOC Invoicing IS-Retail LSMW OData Output Management POS Integration Pricing RFC REST APIs S/4HANA On-Premise SAP SD SAP S/4HANA SAP-Non SAP Integration Variant Configuration Web Services |
| Programming | JSON SQL XML |
| Tools | MS Excel NETLOG SAP GUI Vertex |
| Customer | Haribo – Food & Beverage | ||
|---|---|---|---|
| Project | SAP Logistics Rollout Project | ||
| Project Duration | 01.2025 – 03.2026 | Project Type | Rollout |
| Role / Position | SAP Logistics Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Shipment processes. Configured and supported Shipment Cost processes. Implemented Turkish e-Invoice and e-Delivery processes. Supported e-Invoice and e-Delivery enhancements via user exits. Delivered IDoc-based interfaces and integration with NETLOG. Designed and supported B/L and Packing List outputs. Executed shipment creation activities using LSMW. Provided go-live/live support and issue resolution. |
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| Technologies | SD, LE | ||
| Customer | Cogne Acciai Speciali S.p.a. – Iron, Steel & Metals | ||
|---|---|---|---|
| Project | SAP SD Rollout Project | ||
| Project Duration | 01.2025 – 08.2025 | Project Type | Rollout |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured Variant Configuration to support product-specific sales scenarios. Designed and supported end-to-end Sales Order processes including logistics and invoicing steps. Implemented Turkish e-Invoice and e-Delivery processes and ensured compliance requirements. Performed XML mapping activities for e-Invoice and e-Delivery integrations. Configured and supported Intercompany sales processes. Managed SD master data activities including customer master and SD material extensions; executed price uploads via LSMW. Supported integration requirements using Web Services. Provided SD Output Management configuration and go-live/live support. |
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| Technologies | SD | ||
| Customer | YETI Coolers – Manufacturing | ||
|---|---|---|---|
| Project | SAP SD AMS Support | ||
| Project Duration | 04.2023 – 08.2025 | Project Type | Training |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Supported Sales Order processes and related SD configuration. Supported Salesforce integration scenarios impacting sales execution. Supported Vertex integration for VAT pricing and tax determination. Performed issue analysis, troubleshooting, and resolution for SD incidents. Coordinated with business stakeholders to validate fixes and changes. Supported regression checks for SD-related changes. Maintained operational continuity through ongoing AMS activities. Provided documentation and knowledge transfer for recurring issues. |
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| Technologies | SD | ||
| Customer | Aksa Enerji – Energy | ||
|---|---|---|---|
| Project | SAP SD Enhancements and AMS Support | ||
| Project Duration | 01.2023 – 06.2025 | Project Type | Training |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Delivered custom screen requirements to improve SD user experience and operational efficiency. Configured and supported Sales Order processes. Supported integration requirements using Web Services. Executed Sales Order creation uploads using LSMW. Delivered an Excel upload utility to support pricing maintenance (VK11). Configured and supported SD Output Management. Provided live support and incident resolution. Supported Turkish e-Invoice operations in collaboration with Detaysoft. |
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| Technologies | SD | ||
| Customer | Arçelik – Home Appliances & Electronics | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2022 – 12.2024 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Intercompany sales processes. Designed and supported Complex Pricing scenarios. Configured and supported Sales Order processes. Supported integration requirements using Web Services. Executed Sales Order updates using LSMW. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Provided live support during critical business periods. |
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| Technologies | SD | ||
| Customer | Şişecam – Glass & Ceramics | ||
|---|---|---|---|
| Project | SAP IS-Retail Enhancements and Support | ||
| Project Duration | 01.2020 – 08.2024 | Project Type | Enhancement & Development |
| Role / Position | SAP IS-Retail Consultant | ||
| Responsibilities / Deliverables |
Supported Purchase processes within SAP IS-Retail. Supported POS integration scenarios. Managed and supported Article Master processes. Supported Billing processes for retail operations. Designed and supported Complex Pricing scenarios. Supported Price Point management. Performed issue analysis and resolution for retail operations. Provided live support and stabilization assistance. |
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| Technologies | RETAIL | ||
| Customer | Hasel Makina – Automotive | ||
|---|---|---|---|
| Project | SAP S/4HANA Full-Cycle Implementation Project | ||
| Project Duration | 01.2022 – 12.2023 | Project Type | Implementation |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured Variant Configuration to support configurable product sales. Supported DMS integration requirements impacting SD processes. Designed and configured Sales Order processes. Supported integration requirements using Web Services. Configured and supported SD Output Management. Provided go-live and live support during stabilization. Configured and supported SD Contract processes. Implemented the Prodea e-solution package and supported related operational processes. |
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| Technologies | SD | ||
| Customer | Doğan Holding – Holding Company | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Intercompany sales processes. Designed and supported Complex Pricing scenarios. Configured and supported Sales Order processes. Supported integration requirements using Web Services. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Supported business users during operational issues and peak periods. Provided live support and stabilization assistance. |
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| Technologies | SD | ||
| Customer | Johnson Diversey – Holding Company | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Intercompany sales processes. Designed and supported Complex Pricing scenarios. Supported JIT integration requirements using IDOC. Supported integration requirements using Web Services. Configured and supported Shipment processes and Shipment Cost processes. Configured and supported Sales Order processes. Provided functional support for SD processes and issue resolution. Provided live support and stabilization assistance. |
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| Technologies | SD, LE | ||
| Customer | Savcan Tekstil – Textile & Apparel | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Intercompany sales processes. Designed and supported Complex Pricing scenarios. Configured and supported Sales Order processes. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Supported business users with process and system questions. Performed root-cause analysis for recurring issues. Provided live support and stabilization assistance. |
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| Technologies | SD | ||
| Customer | Telateks-Metyx – Textile & Apparel | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Intercompany sales processes. Configured and supported Pricing scenarios. Configured and supported Sales Order processes. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Supported business users during operational issues. Performed analysis and documentation for change requests. Provided live support and stabilization assistance. |
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| Technologies | SD | ||
| Customer | Anatolia – Glass & Ceramics | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Pricing and Sales Order processes. Supported integration requirements using Web Services. Delivered Complex Pricing enhancements using user exits and routines. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Supported business users during operational issues and peak periods. Performed root-cause analysis and coordinated fixes. Provided live support and stabilization assistance. |
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| Technologies | SD | ||
| Customer | – Paper & Packaging | ||
|---|---|---|---|
| Project | SAP SD Enhancements and Support (Packaging Industry) | ||
| Project Duration | 01.2021 – 12.2022 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Supported BW integration requirements impacting SD reporting and processes. Supported CRM integration requirements impacting sales execution. Configured and supported Intercompany sales processes. Configured and supported Shipment processes and Shipment Cost scenarios. Provided functional support for SD processes and issue resolution. Configured and supported SD Output Management. Supported Turkish e-Invoice and e-Delivery operations. Implemented customer calculation logic for e-Invoice using user exits. |
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| Technologies | SD, BI, CRM, LE | ||
| Customer | Gratis – Retail | ||
|---|---|---|---|
| Project | SAP IS-Retail Enhancements and Support | ||
| Project Duration | 01.2019 – 12.2021 | Project Type | Enhancement & Development |
| Role / Position | SAP IS-Retail Consultant | ||
| Responsibilities / Deliverables |
Delivered IDOC integration for POS scenarios (WPUUMS and WPUBON). Supported POS integration and related monitoring. Configured and supported Promotion Management processes. Supported Billing processes for retail operations. Designed and supported Complex Pricing scenarios. Supported Price Point management. Performed issue analysis and resolution for retail operations. Provided live support and stabilization assistance. |
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| Technologies | RETAIL | ||
| Customer | DyDo Drinco Türkiye – Food & Beverage | ||
|---|---|---|---|
| Project | SAP SD Support Project | ||
| Project Duration | 01.2018 – 12.2021 | Project Type | Training |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Configured and supported Cross-Company and Intercompany processes across four companies. Performed system analysis and contributed to solution design. Supported Product Allocation scenarios. Provided functional support for SD processes and issue resolution. Supported business users with process and system questions. Performed root-cause analysis for recurring issues. Coordinated testing and validation for changes. Provided live support and stabilization assistance. |
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| Technologies | SD | ||
| Customer | Çelik Motor – Automotive | ||
|---|---|---|---|
| Project | SAP SD Integration and Pricing Enhancements | ||
| Project Duration | 01.2018 – 12.2021 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Supported online integration projects impacting SD sales processes. Contributed to a Master Data Consolidation initiative from an SD perspective. Supported a Fiori-related project as an SD process consultant. Designed and supported complex SD rebate scenarios for dealers and rental sales. Designed and supported Complex Pricing scenarios. Performed requirement analysis and solution design for pricing changes. Coordinated testing and validation with business stakeholders. Provided support during deployment and stabilization. |
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| Technologies | SD, Fiori | ||
| Customer | Duran Doğan – Paper & Packaging | ||
|---|---|---|---|
| Project | Dudo UK Rollout Project | ||
| Project Duration | 01.2018 – 12.2021 | Project Type | Rollout |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Performed SD process configuration aligned with rollout requirements. Supported ALE-related integration activities. Coordinated testing and validation for configured processes. Supported cutover preparation activities. Provided live support during rollout and stabilization. Assisted business users with process guidance and issue resolution. Documented configuration and operational procedures. Supported continuous improvements post-rollout. |
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| Technologies | SD | ||
| Customer | Duran Doğan – Paper & Packaging | ||
|---|---|---|---|
| Project | Dudo EBA Integration Project | ||
| Project Duration | 01.2018 – 12.2021 | Project Type | Integration |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Supported Web Service integration requirements. Performed SD process configuration aligned with integration needs. Supported EBA integration activities and coordination. Coordinated testing and validation with technical and business teams. Supported deployment preparation and cutover activities. Provided live support during go-live and stabilization. Documented integration flows and operational procedures. Supported continuous improvements post-integration. |
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| Technologies | SD | ||
| Customer | Orhan Holding – Holding Company | ||
|---|---|---|---|
| Project | SAP SD Integration and Support | ||
| Project Duration | 10.2019 – 12.2019 | Project Type | Enhancement & Development |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Supported IDOC integration requirements. Configured and supported Scheduling Agreements. Supported Handling Unit Management processes. Performed issue analysis and resolution for SD-related incidents. Coordinated with stakeholders for testing and validation. Supported documentation and knowledge transfer. Provided live support during operational periods. Assisted stabilization activities post-change deployment. |
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| Technologies | SD | ||
| Customer | Aktül Kağıt – Paper & Packaging | ||
|---|---|---|---|
| Project | SAP S/4HANA Full-Cycle Implementation Project | ||
| Project Duration | 02.2019 – 07.2019 | Project Type | Implementation |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Performed system analysis and contributed to solution design. Implemented IDOC integrations (DELVRY01 and SHPCON). Defined new sales document types to meet business requirements. Supported RFC and Web Service integration scenarios. Mapped Turkish e-Invoice XML with Foriba. Implemented core SD functionalities including Shipping processes. Configured Pricing and developed pricing routines. Configured and supported SD Output Management. |
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| Technologies | SD | ||
| Customer | Yılgenci – Iron, Steel & Metals | ||
|---|---|---|---|
| Project | SAP S/4HANA Full-Cycle Implementation Project | ||
| Project Duration | 01.2017 – 01.2019 | Project Type | Implementation |
| Role / Position | SAP SD Consultant | ||
| Responsibilities / Deliverables |
Performed system analysis and contributed to solution design. Configured Variant Configuration and related procedures. Implemented core SD functionalities aligned with business requirements. Configured and supported Shipping processes. Configured Pricing and developed pricing routines. Supported BOM-related requirements impacting sales and delivery. Configured and supported SD Output Management. Supported testing, go-live preparation, and stabilization activities. |
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| Technologies | SD | ||
| Degree | School Name | Department | Dates |
|---|---|---|---|
| Marmara University | Electrical and Electronics Engineering | 2013 - 2017 |
| Work Model | Remote |